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Shipping Policy

At Handiora, we work hard to deliver your everyday essentials safely and reliably. Please review our shipping and processing timelines below before placing your order.

1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive a second notification containing your tracking number as soon as your package has shipped.

2. Estimated Delivery Times
United States: 6 to 12 business days after dispatch.
Spain & European Union: 6 to 12 business days after dispatch.
Note: Delivery times are estimates and may occasionally experience slight delays due to customs clearance, peak holiday seasons, or carrier disruptions beyond our control.

3. Shipping Rates
Shipping charges for your order are calculated and displayed clearly at checkout based on your delivery destination and selected shipping method.

4. Customs, Duties, and Taxes
United States: Orders shipped to the United States generally incur no additional import duties for standard personal purchases.
European Union: Prices displayed for European Union destinations include applicable VAT unless otherwise stated at checkout. For international destinations outside the EU and US, customers are responsible for any local customs duties or import taxes applied upon arrival.

5. Order Tracking
Once your order ships, you will receive an email with a tracking link. Please allow up to 48 hours for tracking information to update in the carrier's system.

6. Incorrect Shipping Addresses & Lost Packages
Please double-check your shipping address before completing checkout. Handiora is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

If a package is returned to us due to an incorrect address, the customer will be responsible for any re-shipping costs.
If your tracking shows your order as delivered but you have not received it, please check with your neighbors or local post office first, then contact us at contact@shophandiora.com so we can assist you in opening a carrier investigation.

7. Contact Us
If you have any questions regarding your shipment, please contact our support team at contact@shophandiora.com